Issues in User Authentication
Author(s): Sonia Chiasson, Robert Biddle

Date: April 2007
Publication: CHI 2007 Workshop on Security User Studies
Source 1: http://www.scs.carleton.ca/~schiasso/Chiasson_CHI2007Workshop_Issues_in_User_Authentication.pdf

Abstract:
In this brief paper we outline our recent work on usability studies of user authentication systems. In particular, we have conducted studies on password managers and graphical password systems, using in-lab experiments, interviews, and broader field studies. We then discuss some of the important issues arising, including mental models of security, the role of persuasion, and the nature of identify theft.



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